Terms of Service

Scope / validity
The following terms of sale, delivery and payment apply to all offers, deliveries and contracts with LR.GS
Lukas Rick.Gear Support & holopasses.com, A Division of LR.GS Lukas Rick.Gear Support, owner Lukas Rick, Leinpfad 62,
71642 Ludwigsburg (hereinafter referred to as LR.GS/Holopasses). Conflicting terms and conditions of
Customers are contradicted. Deviating terms and conditions do not become part of the contract, except for them
confirmed to us in writing. Our terms and conditions also apply if we are aware of contrary or of
Conditions of the customer that deviate from our sales conditions carry out the delivery to the customer without reservation.
The following terms and conditions apply to natural persons, companies and legal entities
public as well as private law.
§ 2 Conclusion of contract / content of contract
Our offers are valid for a maximum of thirty days. Contracts come only through our written order confirmation
or by executing the order.
Technical and design deviations from descriptions and information on our website, brochures / catalogs,
Offers and written documents as well as changes in performance, construction and materials in the course of technical
We reserve the right to make progress, without the customer being able to derive any rights from it. Information about our products
(technical data, dimensions, etc.) are only approximate and approximate; they are not a guaranteed quality unless that
Guarantee is made expressly and in writing.
§ 3 delivery
Our written order confirmation is decisive for the scope of delivery.
A binding delivery date is only validly agreed if we have expressly promised it in writing.
The promise of a delivery date is subject to the correct and timely delivery by us
Supplier, especially when concluding a congruent hedging transaction with our supplier, unless the
Failure to deliver is our fault.
In the event of delivery difficulties, for whatever reason, such as raw material or production bottlenecks, delivery delays
in the case of suppliers or restrictions under customs and export law, LR.GS / Holopasses will transfer these to the partner
notify in time. In these cases, LR.GS / Holopasses may refuse to accept an order or, in the case of
already accepted orders, supply the partner proportionately. LR.GS / Holopasses will serve the legitimate interests of
Partners and the other affected partners.
Agreed delivery times are extended appropriately in the event of unforeseen events outside of ours
There are opportunities to influence such as strikes, lack of energy, operational and traffic disruptions or force majeure,
regardless of whether these obstacles occur with us or with our suppliers. We can also go after
Failure to provide a reasonable extension, both the customer and we are entitled to withdraw from the contract.
Customer damage claims are ruled out.
Part deliveries are permitted.
§ 4 Place of performance / transfer of risk
The place of performance is Ludwigsburg.
(2) The risk of accidental loss or accidental damage goes to the collection with the handover to the
Purchaser, in the case of dispatch with handover to the forwarding agent, carrier or otherwise to carry out the dispatch
specific person to the customer. This also applies if the user provides further services, in particular
Shipping costs. The handover is the same if the customer is in default of acceptance.
§ 5 shipping
(1) The dispatch takes place on the dispatch route chosen by the user. The customer is responsible for the shipping costs
If the customer wishes to be sent as express goods or express parcels, the costs will be borne by the customer.
§ 6 Prices
The prices invoiced are in each case gross prices including VAT, which are derived from the respective
Offers and sales price lists and / or catalogs or in the web shop are visible.
Offsetting and rights of retention of the customer are excluded, unless the counterclaim is undisputed or
legally established.
All prices are from the place of performance Ludwigsburg exclusive of freight and packaging.
In principle, the prices valid on the day of delivery / invoicing apply.
§ 7 Payment terms
Our invoices are only payable in advance after invoicing without deduction. A discount agreement
requires a separate and separate agreement.
We manufacture and / or deliver the ordered goods only after receipt of payment. Deviating regulation must be made before placing the order
have been recorded in writing.
The payment amount is only received when we have unlimited access to the amount.
§ 8 Retention of title
Ownership of the delivered items remains until all items existing at the time the contract has been paid for
We reserve the right to make obligations of the customer / buyer. The customer undertakes to deliver the goods during
To treat the existence of the retention of title with care and only to use it as intended.
§ 9 Defect rights, liability
The orderer / buyer must immediately examine the goods received and identify any defects against LR.GS/Holopasses
to reprimand in writing. A notification of defects is excluded after 7 days after receipt of the goods. The deadline applies to
hidden defects accordingly from the point in time at which the defects were recognizable.


LR.GS/Holopasses produces products partially by machine, which means that a few but important production steps have to be carried out by hand. This can lead to the smallest deviations - e.g. in the positioning of the so-called "inlays" (printed parts of the ID cards) in the laminated pouches / foils provided for this purpose. Also, depending on the print finishing selected and the materials used for printing, minimal color differences can occur on different surfaces and due to different printing processes. The choice of the printing process is entirely up to LR.GS/Holopasses. LR.GS/Holopasses reserves the right to these above-mentioned tolerances and are therefore not considered defects or grounds for complaint. In case of doubt, LR.GS/Holopasses is always ready to find an adequate solution in consultation with the buyer / customer.

In the event of a culpable breach of essential contractual obligations, liability for damages is based on the foreseeable,
typically occurring damage is limited. This applies accordingly in cases of gross negligence.
Liability under the Product Liability Act and due to injury to life, body and health remains unaffected by the above provisions.
Liability is excluded - regardless of the legal reason - unless otherwise stipulated above.
Warranty claims become statute-barred after 1 year from the transfer of risk (§ 4).
§ 10 liability
Any further liability than § 9, regardless of the legal reason, in particular for negligence when concluding the contract,
due to other breaches of duty or tortious claims for property damage according to §
823 BGB, is excluded. This also applies to claims for reimbursement of useless expenses instead of the service.
This does not affect liability for willful intent or gross negligence, including willful intent and gross negligence by
Representatives and vicarious agents of the customer / buyer. Also a mandatory liability according to the product liability law and
for harm to life, body and health remains unaffected.
If liability for damages is excluded or limited in accordance with the above provisions, this shall apply
also with regard to the personal liability of employees, vicarious agents and representatives of the customer / buyer.
Unless otherwise regulated above, liability is otherwise excluded.
§ 11 Data storage
Our business partners undertake not to transfer the data arising in the course of the business relationship to unauthorized persons
To pass them on to third parties and to protect them securely against access and misuse by unauthorized persons
§ 13 Choice of law / place of jurisdiction
The law of the Federal Republic of Germany; the validity of the UN sales law and the German standards
international conflict of laws are excluded.
The exclusive place of jurisdiction is Ludwigsburg.
§ 14 Partial invalidity
Should a regulation of the above general sales and delivery conditions be due to a violation of statutory
Regulations are ineffective or void, the effectiveness of the other regulations remains unaffected.

Ludwigsburg, May 5th, 2018.